Privacy Policy

This privacy statement discloses the privacy practices for Heaven's Best.

Information Collection and Use

Heaven's Best is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Heaven's Best collects information from our users at several different points on our website.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.

For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our sweepstakes, contests or monthly drawings.

Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Links

This web site contains links to other sites. Please be aware that we, Heaven's Best, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name, email address, and phone number.

Surveys & Contests

From time to time, our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary, and the user therefore has a choice whether or not to disclose this information.

Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and offline.

While we use our best efforts to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Furthermore, all employees are kept up to date on our security and privacy practices. Every quarter, or when new policies are added, employees are reminded of the importance we place on privacy and what they can do to ensure customer data is protected. Finally, the servers that store personally identifiable information are kept in a secure environment behind a locked cage.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as a zip code), or if a user no longer desires our service, we will provide a way to correct, update, or remove that user's personal data. This can usually be done on the member information page or by contacting our customer support.

Choice/Opt-Out

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt out of receiving these communications by replying “unsubscribe” in the subject line of an email or by contacting our customer support directly.

Users are always notified when their information is being collected by any outside parties so they can make an informed choice about whether to proceed with services that require an outside party.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page so users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will then have a choice as to whether we may use their information in this new way.

Communication via SMS and Mobile Messaging

Consent to SMS Communications

By providing your mobile phone number to Heaven’s Best St. George, you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.

Message frequency may vary based on your interaction with Heaven’s Best St. George. Standard message and data rates may apply. Please contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages from Heaven’s Best St. George at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.

You may also request to opt out by contacting us directly at heavensbeststg@gmail.com.

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Heaven’s Best St. George will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

Consent and Acceptable Use

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.